Shipping policy
SHIPPING POLICY
ORDER PROCESS
All orders are processed within 7 to 10 working days
Customers will be notified once their order has been dispatched
UK SHIPPING
UK delivery ; 2 - 5 working days
Shipping costs calculated at checkout
All orders are sent via tracked courier or royal mail services
HIGHLANDS & ISLANDS
Delivery to the Scottish highlands and remote areas may take longer
INTERNATIONAL SHIPPING
Unfortunately at this time we do not offer European or International delivery
TRACKING
Once dispatched you will receive
A confirmation email
A tracking number ( where available )
DELIVERY ISSUES
If your order ;
Has not arrived within expected timeframes
Arrives damaged
Please contact us with ;
Your order number
Photos ( if damaged )
We will work with you to resolve the issue
CONTACT
For any shipping queries , please contact ;
suzannethomsonart@hotmail.co.uk